Helpful Hints


Over the years, some of our users have encountered the occasional issue while enjoying our games. Based on this collective experience, we've compiled a list of common problems and their respective solutions. We're confident that these insights will be invaluable to you as you navigate any challenges you might come across. Let's ensure you have the best gaming experience possible!


Struggling to find the elusive Frosty the snowman in Christmas Wonderland 14? Check out this Frosty the snowman guide

If you are having issues during startup or sometimes during the installation of one of our games that mentions Microsoft visual c runtime libraries have a look at these tips.

If you're seeing errors when you start one of our games that mentions GLFW errors or any other video card related issues, have a look at this page.

If you`re playing on mobile, and especially if you`ve just bought a nice new shiny device and you're trying to play your old games on it, any issues that mention purchase verification or that you have to buy the game again have a look at this page.

And after that, if your still having issues, please reach out to us via email gameclub@casual-arts.com and let us know what game your having issues with, where you bought it from, what machine your playing on and what the issue is. We`ll get back to you as soon as we can.
Let`s keep you playing!